The included services are updating the application, ensuring that the application constantly makes the necessary adjustments based on the WCAG 2.1 standard, as well as customer support (support for your technical team, not your end users) in case of any anomalies in the functioning of the application on your web pages.

The application uses generative artificial intelligence to generate minor corrections on your website. It analyzes your web pages every 24 hours to check and correct any new content added. These corrections are added to the neurodiverse profiles your users have chosen or the personalized modifications they have created and are stored in your end users cookies. Our application is a SaaS application. This type of cloud application allows us to maintain the technological base and the generative artificial intelligence technology connected to our servers to keep your instance of the NeuroAI utility up to date.

Once the application is installed, our office will generate an audit of your web pages and we will provide you with a report of this audit, based on the compliance status of your web pages with the WCAG 2.1 standard, included in the cost of the first year. This audit result provides specific details on the compliance of the audited pages. Among these are:

• Clickable Content

• oDomains

• oMenus

• oOrientation

• oTitles

• oGraphics

• oForms

• oReadability

• oDocuments

• oTables

• oCarousels

As with all audits, a percentage of the available pages are audited. The audited pages are chosen randomly and these pages are modified during subsequent audits (if other audits are performed).

Yes, we offer audits to certify the compliance of the website at the time of the audit. The audit options are monthly (12 times per year), semi-annually (2 times per year), and quarterly (4 times per year). It is also possible to request an audit without having to repeat it at a certain frequency.

You simply need to contact your account manager and report the problem. Our technical team will then generate a work ticket to make the correction.

There is no additional cost for the technical support of the tool. However, if one of your technicians or administrators modifies the code or the NeuroAI SaaS application on your website, and this requires a repair or reinstallation, there is a charge for each reinstallation or hour of service.

Our application examines the web pages every 24 hours, ensuring that any new content is analyzed by our application and processed by our artificial intelligence tool to generate the necessary corrections.

The installation of our application on your website is intended to demonstrate that your organization has an accessibility program for your website. You will find a note of your organization's policy based on the adoption of our application to comply with accessibility laws. This policy details in our 'compliance status' the various elements and technologies applied to your website, which meets the Canadian Disabilities Act and provincial requirements, in which the organization in question (you) must demonstrate that you are making, have made, and continue to make the best possible effort to have an accessible website for the neurodiverse community. In case of a complaint, our team can provide reports that show your site was covered by our accessibility program at the date of the complaint. Therefore, if you think you are a victim of a complaint abuse, you may consider adding recurring audits to your websites.

The risk of a lawsuit for non-compliance is based on a complaint filed in Canada and is managed by the government of each province that has an accessibility law in place. In Ontario, for example, any complaint and possible fine is administered by the Ministry for Seniors and Accessibility, which is the Ministry responsible for enforcing the law. In Canada, we offer the following services:

• Documentation and tests conducted by our research and development team, including a line-by-line assessment and responses to each accessibility complaint.

• Two different audits conducted by a third party with our team.

• Suggested responses for all case scenarios.

• Ongoing support from our team.